CVS in King of Prussia, PA Open now

Reviews about CVS

• ★ ☆ ☆ ☆ ☆

  February 17, 2020, by Sarah Salamanca
  WORST SERVICE EVER!!! I pray that people read this review before coming here to get a shot. I called during the afternoon, to ask, specifically, about the meningitis shot, and they told me that they were open until 9:00 pm. I arrive at 7:40, only to find out that the clinic CLOSED at 7:15! The staff was EXTREMELY incompetent, the customer service was TERRIBLE, and the person who answered the phone when I called COULDN'T understand the HUMONGOUS difference between a CLINIC, and a PHARMACY (or flu shot and meningitis, if you must). Luckily there is competition that works more professionally than this petty little "convenience" store
• ★ ☆ ☆ ☆ ☆

  August 16, 2019, by Jeffrey Jagoda
  If you are looking to buy toilet paper this is your spot. If you are looking for compassionate care and helpful pharmacy staff stay far far away. This review is specifically targeted at the pharmacy department. I have been using this pharmacy for few years with tolerable experiences. My wife has had problems in the past with them being rude and poor customer service but our quiet suffering is over. This particular visit took the cake in terms or poor patient care and complete lack of customer service. I was recently release from the hospital after undergoing foot surgery. My wife is out of town so I was only able to fend for myself to fill my scripts I was on crutches in a hospital gown and hospital bracelet still on my wrist. Instead of offering me seat and asking me how they could help, I was refused service with 10 seconds. I was told that the hospital did not fill out the prescription properly and was told they would not offer me help in anyway. They refused to call the hospital and verify whatever needed to be done. I was rudely told to leave. The experience was so negative I called the corporate CVS and lodged a compliant called(doubt they will do anything). If you are a patient looking for friendly compassionate care and helpful service do not go to this CVS with your scripts. I went to the Walgreens in the next shopping center over and they were more than helpful and sympathetic to my condition. Walgreen was able to make calls and get me taken care in less then 10 minutes. Walgreens pharmacists offered me information about the drugs I was prescribed more so than the CVS has ever done in the past. Again you can buy candy and make-up with no problems but if you are entrusting this pharmacy with your health I would stay far away and go to the Walgreens in the next shopping center.